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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aubrey

November 19, 2024

5  out of  5
rating by Aubrey
"Stephen was very knowledgeable and answered all my questions."
We responded:
"Aubrey-we appreciate your feedback regarding Stephen Bossell. I am glad you had a good experience with Jesse Jones State Farm. Thank you for giving us a 5 star review! Jesse"
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stephanie morrow

November 19, 2024

5  out of  5
rating by stephanie morrow
"Thank you so much for helping me so quickly to save money. Very grateful!"
We responded:
"We appreciate the time you just took to give Jesse Jones State Farm a 5 star review. I look forward to meeting with you!!! Jesse"
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Eleeya E

November 8, 2024

5  out of  5
rating by Eleeya E
"I called to set up new car insurance here after being frustrated by Progressive. Angela was so beyond helpful, very understanding of my concerns, and super kind the entire time. I'm satisfied with the price and plan I have now, and the customer service was superb. I'm very grateful, I would definitely recommend going here for your insurance needs."
We responded:
"Eleeya-thanks for giving Jesse Jones State Farm a 5 star review and sharing your experience with Angela. Glad you are our customer. Jesse"
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Rachel Gregory

November 6, 2024

5  out of  5
rating by Rachel Gregory
"Amazing customer service! Loved that I was able to get a quick quote and bind my policy almost solely via text."
We responded:
"Hi Rachel-thank you for taking the time to give Jesse Jones State Farm a 5 star review. We appreciate your business. Jesse"
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Miesha Cannaday

November 1, 2024

5  out of  5
rating by Miesha Cannaday
"Barbara was amazing, I feel like it was kind of surreal! it only took not even 7 mins. Going to be honest I was waiting for traps of mice to fall and wondered what the catch was but seriously. It was that fast. And very reliable company as I use to work for them years ago so I know how they serve people so I totally trust the company. But she communicated with me in a prompt manner and had the answers I needed with no fluff. Thanks Barbara!"
We responded:
"Miesha-thanks for sharing your experience with Barbara. We are appreciative of your 5 star review for Jesse Jones State Farm!!! Jesse"
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Mariah Meek

October 29, 2024

5  out of  5
rating by Mariah Meek
"I worked with Barbara & got fast service & great communication. Very responsive, I love working with State Farm!"
We responded:
"Mariah-thanks you for giving Jesse Jones State Farm a 5 star review. Glad to hear that Barbara provided you with great service! Jesse"
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Amanda Snider

September 26, 2024

5  out of  5
rating by Amanda Snider
"On a whim I decided to get an online quote, for years no other companies were competitive to the rates I had but State Farm was nearly half this time! Barbara reached out to me the next day and literally spent all day emailing me back and forth trying to make sure it was apples to apples coverage. When I came in the office to handle paperwork, everyone was friendly and welcoming. I'm thankful to have found a great, local agent! Update 9-26-24: Barbara always comes in clutch when asking for quotes and pricing. She always responds right away and I appreciate that kind of service!"
We responded:
"Amanda-we sure do appreciate your being a customer and the 5-star review you provided our office! We are glad to be your local Agency of choice, Jesse"
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Max Mason

September 23, 2024

5  out of  5
rating by Max Mason
"Stephen Boswell was very helpful in the process of obtaining home and auto insurance. Stephen took the time to go over the entire insurance quote on the phone and addressed any questions and policy adjustments that I requested."
We responded:
"Hi Max-thanks giving Jesse Jones State Farm a 5 star review. I am glad your experience with Stephen was positive as he assists a lot of our customers! Jesse"
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Joseph Rother

September 20, 2024

5  out of  5
rating by Joseph Rother
"I worked with Barbara at Jesse Jones State Farm. She was most helpful at getting the insurance that was best for me, and had great suggestions along the way."
We responded:
"Joseph-thank you for giving Jesse Jones State Farm a 5 star review. I am glad your customer service experience with Barbara was helpful! Jesse"
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Tamara Baden

September 19, 2024

5  out of  5
rating by Tamara Baden
"Stephen provided excellent service for my insurance needs. He was knowledgeable, patient, and found me the best coverage at a great rate. Highly recommend!"
We responded:
"Hi Tamara-thanks for giving Jesse Jones State Farm a 5 star review and sharing your experience with Stephen. We appreciate it! Jesse"
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Melissa Yates

September 13, 2024

5  out of  5
rating by Melissa Yates
"Absolutely love this office!!! They made our move to Ohio seemless and handled everything for us. Seriously fantastic people working at this branch. Look no further this is the office you want to do business with."
We responded:
"Melissa-thanks for the kind words and the 5 star review for Jesse Jones State Farm! We are glad to have you as our customer! Jesse"
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Susan Wynkoop

September 13, 2024

5  out of  5
rating by Susan Wynkoop
"Very pleasant and knowledgeable . They helped me cut my current insurance by 40%. I would highly recommend them."
We responded:
"Susan-thank you for taking the time to provide Jesse Jones State Farm a 5 star review. This helps our customers find us and we appreciate your being our customer! Jesse"
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Dianna Berry

September 12, 2024

5  out of  5
rating by Dianna Berry
"It was wonderful and easy working with Barbara at Jesse Jones State Farm Agency. She answered all my questions and kept me posted with all the information I needed. Also, reduced our rates :) Highly recommend."
We responded:
"Dianna, thanks for taking the time to provide Jesse Jones State Farm a 5 star review! Barbara provides our customers with top notch service and we are glad you are our customer! Jesse"
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sarah alley

August 22, 2024

5  out of  5
rating by sarah alley
"Jesse Jones and his staff are professional, efficient. I appreciate you taking the time to review our options."
We responded:
"Sarah-thank you so much for the 5 star review. I really appreciate it! Glad to have your business. Jesse "
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Jeff Sanders

August 20, 2024

5  out of  5
rating by Jeff Sanders
"Very nice and very fast. Love it"
We responded:
"Thanks for the 5 star review Jeff! We appreciate it. Jesse"
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William Bell

August 13, 2024

5  out of  5
rating by William Bell
"I had a very positive experience with Barbara at Jesse Jones Insurance. She was incredibly helpful in finding us the type of coverage we needed with a premium that was more than competitive. I shopped around a bit, and some of the quotes I got from companies like Erie, Nationwide, and Progressive were laughable. Barbara understood our needs, didn't try to push us with a bunch of unnecessary stuff, and got us setup quickly."
We responded:
"William-thank you for taking the time to share such kind words regarding Barbara! I am glad you were able to get the coverage you need with our office. Jesse Jones State Farm is committed to providing the very best service we can!!! Jesse"
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John Williams

August 9, 2024

5  out of  5
rating by John Williams
"Barbara was very helpful and was able to get me a great policy!"
We responded:
"John-thanks for the 5-star review and kind words about Barbara! We really appreciate you taking the time. Jesse"
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Jim Cavins

August 8, 2024

5  out of  5
rating by Jim Cavins
"Barbara was excellent. She helped me through the entire process was patient helpful and overall wonderful to work with."
We responded:
"Hi Jim, Thanks for taking the time to provide Jesse Jones State Farm a 5 star review. Barbara does a great job assisting all of our customers! Jesse "
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Hallie Thomas

July 26, 2024

5  out of  5
rating by Hallie Thomas
"Very personable, easy to work with and I got a great deal!"
We responded:
"Hallie-thanks for taking the time to post a 5 star review of Jesse Jones State Farm. We are glad you are our customer. Jesse"
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Brooklyn Seymour

July 26, 2024

5  out of  5
rating by Brooklyn Seymour
"I had such a great experience getting life ins with the help of Tamara. She explained why it was important and it wasn’t as expensive as I imagined. I recommend Jesse Jones State Farm and asking for Tamara to help with your insurance needs!"
We responded:
"Brooklyn-thanks for the 5 star review! Tamara has helped many of our customers with life insurance. She demonstrates we are truly protecting our customers and their families! Jesse"
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Werd Namche

July 25, 2024

5  out of  5
rating by Werd Namche
"I recently had the pleasure of working with Barbara, an insurance agent with State Farm, and I couldn't be more impressed. From the moment I reached out, Barbara exhibited exceptional professionalism and a genuine commitment to understanding my insurance needs. She took the time to thoroughly explain my options, answered all of my questions with patience, and helped me find the best coverage tailored to my situation. Her responsiveness and attention to detail made the entire process smooth and stress-free. I highly recommend Barbara for anyone seeking knowledgeable and dedicated insurance service. She truly goes above and beyond."
We responded:
"Hi Drew, thanks for such kind words regarding Barbara Lambert. She truly does provide our customer with dedicated service on all of their insurance needs. Thanks for the 5 star review. Jesse"
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Carolyn Truesdell

July 25, 2024

5  out of  5
rating by Carolyn Truesdell
"Excellent service, provided a short term, monthly policy on a auto, which was part of an estate, while waiting on review by probate court."
We responded:
"Hi Carolyn, glad you are our customer and I appreciate your taking the time to provide Jesse Jones State Farm with a 5 star review. We do strive to provide the best service. Jesse"
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Lori Cooper

July 16, 2024

5  out of  5
rating by Lori Cooper
"Thank you Tamara of Jesse Jones State Farm Agent Insurance for all of your help and assistance with our new policy! We are excited to be a part of the Jesse Jones State Farm Family! We are grateful for all of your help and support to get us on the road in the neighborhood! I highly recommend you and Jesse Jones State Farm Insurance to anyone who needs a great auto policy at a great rate! Your confidence to bolster my need to switch to becoming a State Farm customer was definitely the reason we made the change after being with a different insurance company for more than 25 years! We appreciate your stellar service! I’m certain we will look at multi-line insurance options soon! Again, thanks so much!"
We responded:
"Lori, Thank you for taking the time share your experience with Tamara and provide Jesse Jones State Farm with a 5 star review. We are glad you are our customer! Jesse "
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Cam H

July 12, 2024

5  out of  5
rating by Cam H
"Stephen @ Jesse Jones State Farm was super helpful and patient with all questions asked. 5 stars 🌟"
We responded:
"Cam-thanks for taking the time to provide Jesse Jones State Farm with a 5 star review and sharing kind words regarding Stephen Bossell. We appreciate it, Jesse"
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Liam Spears

June 28, 2024

5  out of  5
rating by Liam Spears
"I have three questions for you to ask yourself… “Do I want to save a TON of money?” ; “Do I want better coverage for a FRACTION of what I am paying now?” ; “Do I hate calling my current company and having to speak with several people or wait on hold for ‘Customer Service’?” If you answered yes to any or all of these questions… CALL BARBARA NOW at Jesse Jones State Farm. Don’t think it over or wait until next week when you have time. Waiting is costing you MONEY. I saved enough money to cover my entire car payment just by switching to Barbara at Jesse Jones. You have NOTHING to lose and MONEY to save! I don’t know how else I can get through to you. Call. Now. Close this review and call. Do it."
We responded:
"Hi Liam, Thanks for the kind words and we are glad to have you as our customer. Barbara does a great job with our customers. We appreciate your 5 star review. Jesse"