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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zackary fleming

September 30, 2025

5  out of  5
rating by Zackary fleming
"Barbara is amazing. Saved us tons when switching to State Farm. Service was straight to the point and super friendly. Highly recommend!"
We responded:
"Zackary-we appreciate you sharing your experience with Barbara and rating Jesse Jones State Farm with a 5 star review! Thanks for taking the time and for being our customer. Jesse "
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Kelli Bolton

September 29, 2025

5  out of  5
rating by Kelli Bolton
"Barbara was my agent, and she was absolutely wonderful to work with. She was very kind, welcoming, and made the entire process smooth and stress-free. She did an outstanding job helping me get the right auto insurance, answering all of my questions thoroughly and ensuring I felt confident in my decision. I truly appreciate her professionalism and care—she made sure I knew I was making the right choice."
We responded:
"Thank you so much, Kelli! We’re thrilled to hear that Barbara made your experience smooth, stress-free, and confident. Your kind words mean a lot, and we truly appreciate your trust in our team!"
Profile photo of Kayla Ann Shumaker (Shumaker)

Kayla Ann Shumaker (Shumaker)

September 28, 2025

5  out of  5
rating by Kayla Ann Shumaker (Shumaker)
"Barbara was such a sweetheart, answered and was eager for any questions we had - im just now getting to leaving the review so I feel kinda bad haha; but she was amazing!!"
We responded:
"Kayla-we appreciate the 5 star review of Jesse Jones State Farm!!! Better late than never! Jesse"
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Amber Pittman

September 25, 2025

5  out of  5
rating by Amber Pittman
"I have been looking for affordable full coverage for weeks with no luck. Woke up to an email from Barbara telling me that she reworked my quote and the price quoted was very reasonable. Replied to the email and 10 minutes later I was fully covered. Barbara was nothing short of pleasant and professional. If you get a random email from Barbara at State Farm REPLY TO IT! I'm so thankful I did."
We responded:
"Amber, We are glad to help and just as happy that you responded to Barbara’s random email!!! Thanks for giving Jesse Jones State Farm a 5 star rating. Jesse"
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Tara Nicolee

September 9, 2025

5  out of  5
rating by Tara Nicolee
"Barbara was my agent and she was just the sweetest! I didn't know what I was doing at all but she walked me through every step, even googling where my vin # would be cause my dumb/blind self couldn't see it! great customer service, she really cares and explains everything greatly! and on top of that I got the most amazing deal, I definitely wasn't expecting!! I was nervous to try to get insurance but glad I chose State farm!! Thank you again so much!"
We responded:
"Thank you so much for sharing your experience, Tara! We’re thrilled to hear that Barbara could guide you through the process and make it easy and stress-free. We’re also glad you were able to get a great deal and feel confident with your insurance coverage. Your kind words mean a lot to us!"
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Serina Leonard

August 30, 2025

5  out of  5
rating by Serina Leonard
"Great customer service! Cares about what you really want and need. My agent was Barbara and she was very helpful!"
We responded:
"Hi Serina! Thank you so much for sharing your experience! We’re thrilled to hear that Barbara was able to help you and provide the support you needed. Your feedback is greatly appreciated, and we’re glad we could assist you in finding the coverage that fits your needs."
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Renae C

August 19, 2025

5  out of  5
rating by Renae C
"⭐️⭐️⭐️⭐️⭐️ We recently switched both our auto and home insurance, and the experience couldn’t have been better! From the very beginning, the customer service was outstanding—patient, clear, and genuinely focused on helping us find the right coverage for our family. Angie took the time to explain our options, answer all of our questions, and make sure we felt confident in the switch. Not only did we end up saving money, but we also gained peace of mind knowing we’re fully covered with a company that truly values its customers. The process was smooth, stress-free, and even quicker than we expected. If you’re thinking about switching your insurance, I highly recommend giving them a call. Great service, great savings, and an overall excellent experience!"
We responded:
"Renae, Thank you for the one of the most genuine reviews that my office has received. We are glad to have you as our customer and we are very thankful that you took the time to rate Jesse Jones State Farm with a 5 star review!!! Jesse"
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Matthew Haller

August 12, 2025

5  out of  5
rating by Matthew Haller
"Angela was excellent. Very helpful and knowledgeable. I had questions and concerns related to my current policy that I wanted to be sure I would not experience with State Farm and she was able to informatively help me with every last question. And saving the best for last, she saved me around 30% for all of the same policy needs that I had with my previous company including renters insurance. Highly recommend and sharing her number to everyone that will listen."
We responded:
"Thanks you for providing Jesse Jones State Farm with a 5 star review! We appreciate it and sharing your experience with Angela. Jesse"
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Samantha Fry

August 4, 2025

5  out of  5
rating by Samantha Fry
"I had a wonderful experience with Barbara! I had called just to switch my auto insurance and ended up switching home insurance too and it saved me money! She answered all my questions and was very patient and was so nice to talk to!"
We responded:
"Hi Samantha! Thanks for sharing your positive experience with Barbara. We are thankful that you gave Jesse Jones State Farm a 5 star review and that you are our customer. Jesse"
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Cor

July 11, 2025

5  out of  5
rating by Cor
"Great customer service! Super helpful & quick response time. Got everything I needed done very quickly, super nice people. I would recommend 10x over if I could!! I don’t ever leave reviews let me be real, so since I took the time to write this one definitely shows they are great! Don’t hesitate to give them your business!"
We responded:
"Cor-thanks for taking your time to rate our office with a 5 star review!!! We are thankful that you are our customer and we will work hard to live up to expectations. Jesse"
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Vona Hunter

June 30, 2025

5  out of  5
rating by Vona Hunter
"I had wonderful experience and Barbara was very helpful and pleasant to talk too."
We responded:
"Thank you for the kind words! We're so glad to hear you had a wonderful experience and that Barbara made the process pleasant and helpful. We truly appreciate your support and look forward to assisting you again!"
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Stephen Poe

June 26, 2025

5  out of  5
rating by Stephen Poe
"Great service, friendly employees"
We responded:
"Hey Stephen- Thanks for the personalized 5 star review of Jesse Jones State Farm! We appreciate it. Jesse"
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Kitty Neal

June 19, 2025

5  out of  5
rating by Kitty Neal
"Great service"
We responded:
"Devonna, Thank you for being my customer and I appreciate you taking your time to provide Jesse Jones State Farm a 5 star rating!!! Jesse"
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Stephanie Loudon

June 4, 2025

5  out of  5
rating by Stephanie Loudon
"Barbara was wonderful to work with and made the process very easy! She made it feel like talking to a friend and not an agent! So glad we made the switch to State Farm!"
We responded:
"Stephanie we are glad you are our customer and we are thankful that you shared your experience with Barbara and Jesse Jones State Farm! Jesse"
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Robert Croy

June 4, 2025

5  out of  5
rating by Robert Croy
"I got new insurance to State Farm today a woman was very helpful her name was Barb she helped me get new insurance from Allstate that was charging me way too much money she saved me a lot of money thank you Barb for helping me out"
We responded:
"Robert- we are appreciative you took the time to rate Jesse Jones State Farm with a 5 star review and glad you are our customer! Jesse"
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Gina Mussio

May 22, 2025

5  out of  5
rating by Gina Mussio
"Stephen Bossell was super helpful and efficient! He took the time to explain everything to me and help me choose the best home insurance for my family! Thank you Stephen!"
We responded:
"Gina, we really appreciate your being our customer and very thankful that you shared your positive experience with Stephen! Thank you for the 5 star review of Jesse Jones State Farm. Jesse"
Profile photo of Jessica Salerno-Shumaker

Jessica Salerno-Shumaker

May 21, 2025

5  out of  5
rating by Jessica Salerno-Shumaker
"I can’t recommend Stephen enough! An expert and friendly professional, he was so helpful in answering all of our questions and explaining everything clearly. I will definitely be recommending him to our family and friends!"
We responded:
"Hi Jessica-It sounds like you had a fantastic experience with Stephen! Positive recommendations like yours can really help others find trustworthy professionals. Thanks for sharing your experience with Stephen and providing Jesse Jones State Farm with a 5 star review! Jesse"
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Jason Fries

May 21, 2025

5  out of  5
rating by Jason Fries
"Had been looking to switch insurance companies. Barbara and all the team I worked with at Jesse Jones State Farm Agency made the whole process very easy to understand and follow."
We responded:
"Hi Jason, glad to see you are our customer now and thankful to have you! We appreciate the kind words and your taking out time to provide Jesse Jones State Farm with a 5 star review! Jesse"
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Michele LaVilla

May 20, 2025

5  out of  5
rating by Michele LaVilla
"Jesse Jones was outstanding!!! He was personable and genuine. He was knowledgeable and was more than helpful with all our random questions. My husband and I were very happy with the quote we were given and he even came back just to help us activate our drive safe beacons. I wish all agents were this friendly and accommodating as Jesse."
We responded:
"Michele, I am thankful that you and your family are my customers. I enjoy spending time with you and I am here to help. Thank you for taking the time to rate Jesse Jones State Farm with a 5 star review!!! Jesse"
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Brooke Quince

May 20, 2025

5  out of  5
rating by Brooke Quince
"Always so friendly, helpful and easy to work with!!"
We responded:
"Brooke-thank you for the kinds words and rating Jesse Jones State Farm with a 5 star review! We are thankful you are our customer. Jesse"
Profile photo of Wanda Heger

Wanda Heger

May 19, 2025

5  out of  5
rating by Wanda Heger
"I called Jesse Jones State Farm Insurance Agent today. Stephen was very quick with getting me a quote. I received great customer service and he quoted me a price I couldn't resist. I switched my insurance company immediately. Thank you Stephen !"
We responded:
"Wanda, Thanks for sharing your experience with Stephen! We appreciate your taking the time to rate Jesse Jones State Farm with a 5 star review! We are glad that you are our customer. Jesse"
Profile photo of Talina P

Talina P

May 19, 2025

5  out of  5
rating by Talina P
"Stephen is great to work with and super patient despite me being a little hectic with my schedule. Great guy to talk to and thrilled to have an amazing agent who’s taken a serious amount of stress off my shoulders. The agency works together to solve problems, and not to mention my price/quotes seem almost impossible! Thank god they contacted me and saved me from the painstakingly high price from my prior insurance provider. If you don’t know who to call, call in and ask for Stephen. It’s incredible rare to find personable people who talk to you like a real person especially in this field. I won’t consider another agent, or agency. Just do the quotes and the comparisons speak for themselves."
We responded:
"Talina, It sounds like you had a fantastic experience working with Stephen and Jesse Jones State Farm! It's great to hear that he was patient and understanding despite your hectic schedule, and that he was able to alleviate a lot of your stress. The fact that the agency works collaboratively to solve problems and provides competitive quotes is definitely a huge plus. Your recommendation to reach out to Stephen will surely help others looking for a reliable agent. Personal connections in the insurance field can make a big difference, and it's wonderful that you found someone who communicates in such a personable way. Thank you for sharing your positive experience! And certainly we appreciate your 5 star review! Jesse"
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Kaleigh Bell

May 17, 2025

5  out of  5
rating by Kaleigh Bell
"Jesse is exceptional! He’s not only knowledgeable, but also very friendly and willing to go the extra mile to help his customers. Highly recommend!"
We responded:
"Kaleigh-thanks for rating Jesse Jones State Farm with a 5 star review. I am thankful you are my customer!!! Jesse"
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Cody Pflieger

May 15, 2025

5  out of  5
rating by Cody Pflieger
"Great service gave me a lot of options which were all super affordable."
We responded:
"Cody I'm glad to hear that you had a positive experience! If you need help finding more options or have any specific questions, feel free to ask! Thanks for the 5 star review! Jesse"
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Jonathan Bossell

May 12, 2025

5  out of  5
rating by Jonathan Bossell
"Stephen helped me with not only a life insurance policy, but as well as car insurance! He is extremely helpful and takes you through the steps necessary to inquire insurance of any kind! I highly recommend seeing him for any insurance needs!"
We responded:
"Jonathan-we are thankful that you took the time to rate Jesse Jones State Farm with a 5 star! We attempt to protect all of our customers and their families with life insurance. Thank you for being our customer and sharing your experience with Stephen. Jesse"